Shipping Policy

Thank you for shopping with Mina Sunday. We want your order experience to be clear and easy from checkout through delivery.

Order Processing

Orders are processed after payment has been successfully completed.

Processing and delivery times may vary depending on the items in your order, product availability, shipping destination, holidays, carrier delays, and other circumstances outside our control.

Once an order has shipped, tracking information will be provided when available.

Shipping Rates

Mina Sunday offers free standard shipping on eligible U.S. orders. Any optional expedited service, when available, and its charge will be shown at checkout before purchase.

Delivery Times

Delivery estimates vary by item, destination, product availability, and carrier conditions. Estimated timing, when available, is shown during checkout or in order updates. Delivery estimates are guidelines and are not guaranteed.

Weekends, holidays, severe weather, carrier disruptions, customs processing where applicable, and other circumstances outside our control may affect delivery.

Multiple Packages & Split Shipments

Items in the same order may ship separately.

This means your order may:

• Arrive in more than one package

• Have multiple tracking numbers

• Arrive on different days

You will not be charged additional shipping fees simply because your order is shipped in multiple packages.

If only part of your order arrives, please check your shipping confirmation and tracking information before contacting us, as the remaining items may still be on the way.

Tracking Your Order

When tracking information is available, it will be sent using the contact information provided with your order.

Please allow time for the shipping carrier to update tracking information after a shipment notification is sent.

Tracking updates are provided by the shipping carrier and may occasionally be delayed.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order.

If you notice an address error after placing an order, contact Mina Sunday as soon as possible through our Contact page.

We cannot guarantee that an address can be changed once an order has begun processing or has shipped.

Mina Sunday is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Carrier Delays

Once a package has been transferred to the shipping carrier, transportation and delivery are handled by that carrier.

Delays may occasionally occur due to:

• Severe weather

• Holidays or high shipping volume

• Transportation disruptions

• Carrier operational delays

• Customs processing where applicable

• Incorrect or incomplete delivery information

We will assist when reasonably possible, but we cannot guarantee carrier delivery dates.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, we recommend:

1. Checking around your delivery location, including porches, side doors, mail areas, parcel lockers, and other secure locations.

2. Checking with household members, neighbors, front desks, or building management when applicable.

3. Allowing a short amount of time, as some carriers may mark a package delivered shortly before the actual delivery.

4. Contacting the shipping carrier using your tracking number.

If you are still unable to locate your package, contact Mina Sunday through our Contact page and include your order number and tracking information.

We will review the available shipment information and assist where reasonably possible.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• A description of the issue

• Clear photographs of the item

• Clear photographs of the packaging when applicable

Please keep the item and packaging until we have reviewed the issue.

If an item is confirmed to have arrived damaged, defective, or incorrect, we will work with you on an appropriate replacement, refund, or return according to our Returns & Refunds Policy.

For packages that appear to be lost in transit, please contact us with your order number and tracking information so we can review the shipment.

Changes or Cancellations

Orders may begin processing shortly after they are submitted.

If you need to request a change or cancellation, contact us as soon as possible.

We cannot guarantee that an order can be changed or canceled after processing has begun.

If an order has already shipped, it will generally need to follow our standard return process if it is eligible for return.

Returns

Shipping an item back to Mina Sunday is subject to our Returns & Refunds Policy.

Do not send merchandise back to the manufacturer, shipping origin, fulfillment location, or address printed on the original package unless Mina Sunday specifically instructs you to do so.

Approved returns may require different return addresses depending on the item.

Always follow the return instructions provided by Mina Sunday.

Contact Us

If you have questions about your shipment, please contact us through the Contact page on the Mina Sunday website.

Including your order number will help us assist you more quickly.