Returns & Refunds

We want you to feel confident shopping with Mina Sunday. Please review the return conditions below before submitting a request.

Return Eligibility

Most eligible items may be returned within 30 days of delivery.

To qualify for a return, the item must be:

• Unworn and unwashed

• In its original condition

• Free of stains, odors, pet hair, and signs of wear

• Returned with the original tags attached, when applicable

• Accompanied by the order number or other proof of purchase

Trying on an item does not make it ineligible for return, provided it remains in its original condition.

Items that do not meet these requirements may not qualify for a refund.

Starting a Return

To request a return, please contact us through our store Contact page.

Please include your order number and the item you would like to return.

A return address and instructions will be provided after your request is approved.

Please do not send merchandise back to the manufacturer, supplier, fulfillment partner, or the address shown on the original package unless specifically instructed to do so by Mina Sunday.

Returns sent without authorization or to an incorrect return location may be refused.

Nonreturnable Items

The following items cannot be returned:

• Gift cards

• Items marked Final Sale

• Items specifically identified as nonreturnable on the product page

• Items showing signs of wear, washing, damage, or alteration after delivery

Certain hygiene-sensitive products may have additional return restrictions when applicable. Any such restrictions will be clearly stated on the product page.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

This reporting window does not shorten the 30-day return period for otherwise eligible items.

Please include your order number and clear photographs of the item and packaging.

Once reviewed, we will provide instructions for a replacement, refund, or return at no additional cost to you, as appropriate.

Damage caused by wear, washing, misuse, alteration, or improper care after delivery is not considered a product defect.

Return Shipping

A fixed return-shipping fee of $8.95 applies when returning an item because of sizing or fit, preference, color, or a change of mind.

Mina Sunday will cover reasonable return shipping costs when we confirm that an item arrived damaged, defective, or incorrect.

Original expedited shipping charges are nonrefundable.

We recommend using a trackable shipping service. Mina Sunday is not responsible for return packages lost before reaching the authorized return location.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method for the amount paid for the returned item, including any applicable discounts.

Please allow approximately 5–10 business days after approval for the refund to appear. Processing times may vary depending on your bank or payment provider.

Sale Items

Regular sale items may be returned when they meet the eligibility requirements above.

Items specifically marked Final Sale cannot be returned.

Refunds for eligible sale items are based on the actual amount paid after discounts.

Exchanges

We do not currently process direct exchanges.

If you need another size, color, or style, please return the original eligible item and place a new order. This helps ensure that the replacement item is available and can be shipped without delay.

Multiple Items & Fulfillment Locations

Products from the same order may be fulfilled from different locations.

If you are returning more than one item, please follow the return instructions provided for each item. Different products from the same order may require different return destinations.

Please do not combine returns or send items to the address shown on the original shipping package unless your return instructions specifically tell you to do so.

Missing Refunds

If an approved refund has not appeared after 10 business days, please contact your bank or payment provider first.

After confirming that no refund is pending, please contact us through our store Contact page with your order number so we can assist you.